Terms &
Conditions

• Orders are processed within 7 - 20 days after receiving your order confirmation email. ​

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• Shipping are default with non-tracking services.

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• The estimated delivery time is for references only and subjected to change, depends on the availability of postal services.

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• Delivery times are estimates only and cannot be guaranteed. We are not responsible for delays caused by customs, courier backlogs, or incorrect delivery addresses provided at checkout.

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• We ship internationally to Australia, Belgium, Canada, France, Hong Kong, Italy, Japan, Netherlands, New Zealand, Singapore, South Korea, Spain, USA. The availability subject to change. Please refer to the announcements on our Instagram page for the most updated arrangement.​​

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• For international shipping, Your order may be subject to import duties and taxes (including VAT), which are incurred once a shipment reaches your destination country. Kall Mart is not responsible for these charges if they are applied; they are the responsibility of the customer. 

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• ​Return and refund is not accepted unless the products are damaged or missed. 

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• ​Resend and refund will be arranged as case by case. For further details, please contact us through dm or chatbox if any assistance is needed.​​​​

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• Shipping costs are non-refundable. If you receive a refund, the original cost of shipping will be deducted from your refund​​​

• Our shop offers original illustrations created as creative fan art, inspired by various pop culture media, anime, gaming, and entertainment properties.

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• Trademark Disclaimer: Any group names, fandom names, album titles, or song names mentioned on this website (such as [e.g., BTS, Stray Kids, TWICE, SEVENTEEN]) are trademarks or registered trademarks belonging exclusively to their respective management agencies and copyright holders (e.g., HYBE Co., Ltd., JYP Entertainment, SM Entertainment, YG Entertainment, etc.).

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• Nominative Fair Use: Reference to these names is made solely for descriptive, identification, and fan-tribute purposes to help customers find relevant artwork.

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• No Official Connection: Kall Mart claims no ownership over these registered names or trademarks. Our products are purely fan-made, unofficial artistic interpretations.

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• Kall Mart is an independent online shop operated by artists. We are not affiliated, associated, authorized, endorsed by, or in any way officially connected with any K-pop group, musical artist, entertainment agency, or their subsidiaries. Official group merchandise can only be purchased through official entertainment agency channels and verified retailers.